Friday, December 2, 2011

Article Discussion: Using Google Forms to Schedule Classes in Your Library

Kenney, J. (2011). Using Google Forms to schedule classes in your library. Journal of Library Innovation 2(2). Retrieved December 1, 2011 from http://www.libraryinnovation.org/.

What is awesome about no longer being in grad school (besides having a job with health insurance, having my own apartment, sleeping on a regular basis instead of pulling all-nighters, and actually getting to see my friends and family) is that I don't have to read articles I find boring. I get to choose the articles I get to read! (Believe me, this is pretty darn luxurious! I love practical articles where I find something in it that I can actually apply right away!) I was really excited when I began browsing the Directory of Open Access Journals (http://www.doaj.org/doaj?func=home&uiLanguage=en) and came across the Journal of Library Innovation. One: because, let's face it—I'm frugal and the fact that it's open access (free!) makes me feel like I'm getting a great deal; two: because the articles are remarkably readable and practical; three: because I drink the Google Kool-Aid, and what did appear before me but an article about using Google tools to make life easier! I'm sold!

So, let’s talk about this wonderfully practical article that uses Google magic, shall we? Kenney is a high school librarian who uses Google Forms (GF) to schedule classes in the library. Though our institution is a university, we have a similar break-down with our number of students (Grand View serves about 2,000 students; Bristol Eastern High School has 1,300) and types of facilities available (both BEHS and GV have one computer lab devoted to library instruction).

When I arrived this summer I visited with my colleagues about using GF as a replacement to paper stats. During my internship at University of Dubuque (UD), we used GF for this purpose and it worked fantastically, so we revised the UD form to make it simpler and began implementing the new statistics procedures. In the past, as a student leader in SLIS at Indiana University (IU), I had used GF to coordinate events, gather RSVP information, help with officer elections, etc., so I was already comfortable with the format. Kenney took it a step further and uses it for scheduling instruction (love this!).

As an Instruction Assistant at IU, course instructors scheduled library instruction sessions using a PHP form. This is a similar concept, but could be more difficult to implement depending on access to server space and coding experience. GF allows librarians to easily make and modify a form that meets their instruction scheduling needs, and all of the information is kept in a central location (not to mention automatically organized in a rockin' spreadsheet).

Prior to using GF, Kenney's procedure was to have teachers email back and forth with her to line up not only the times/dates, but also exchange several emails about what was to be included in the session, assignment expectations, etc. Though I am not our official scheduler, I have visited with our librarian about the (sometimes…) lack of information we receive from instructors regarding what they want their students to learn during the library instruction sessions, resulting in a situations and email exchanges similar to those Kenney experienced. Implementing the form would simplify this experience for all involved. Also, Kenney's form included a detailed list of the services and types of instruction the library provides. This allowed her to highlight specific resources and technologies that instructors might not have otherwise thought to include in their requested instruction session. She then transferred the submitted information from the Google spreadsheet into a calendar item. The calendar was available for classroom instructors to see (so they would know when instruction was/was not available).

I think it's a fantastic solution using resources that are freely available to simplify a process (and keep your email inbox tidier)! There are a few caveats that we need to consider, should we decide to implement this new method. I think educating faculty about the new procedure and form is the top consideration. Some professors may not be comfortable with electronic forms, so some training may be necessary. Populating the calendar with instruction sessions/information may be a bit clunky, but it is no clunkier than what we are currently doing—and this procedure would eliminate excessive email exchanges. Another consideration is that, even though Google works to make many things customizable, we still can't accept attachments via the forms; we could add a mailto link to the form so they automatically send it to the right person (so it can be added to the right calendar item).

I've shared this with my colleague, who sounds keen on making this work for our library. Fingers crossed for a simpler instruction scheduling process for all involved!

Thursday, December 1, 2011

Article Discussion: Searching Where for What: A Comparison of use of the Library Catalogue, Google and Wikipedia

Waller, V. (2011). Searching where for what: A comparison of use of the library catalogue, Google and Wikipedia. Library and Information Research 35(110). Retrieved November 28, 2011 from Freely Accessible Science Journals.

I’m pretty sure every instruction librarian has struggled with students who simply want to Google or search Wikipedia to find “research” for their course assignments. This is nothing new. Students tend to gravitate toward the familiar, and toward what they think is the easiest route. In fact, I received an email from a student that said “I just ended up looking it up on Google. Google knows all.” (Granted it was very early in the semester, before I had gotten into their class to do any IL instruction, but still). So when I saw “Searching where for what: A comparison of use of the library catalogue, Google and Wikipedia” I was intrigued. We all turn to different resources for different research needs. Let’s be honest, I won’t turn to the library’s catalog or databases to figure out when Beyonce announced her pregnancy (2011 VMAs, Aug. 28th) or whether Jason Segel is married (Single! But I knew that from a Letterman interview...I digress); Wikipedia is just fine for that. But, if I’m looking to write a paper for a grade (hint hint, students), I should use something more credible. So as part of my instruction, we discuss web quality. I share fun examples of less-than-stellar websites, and then have the “Come to Jesus” moment when it comes to using Wikipedia. (See slide four below.)


I don’t know if you can see it, but the Wikipedia entry for Newton, IA shows the nickname to be “The Armpit of America,” the motto as “Too lazy to commute. Let’s go on title 19,” and the population is made up of “15,579 Smiling toothless methheads” (keepin’ it classy, Wikipedia). That usually gets a chuckle out of the students, and opens their eyes to just how easily this information can be manipulated. I tell them that I went back just one hour after I took the screenshot, and the information had been changed back to something less controversial—so not only can Wikipedia be ridiculously incorrect, it’s also not a stable, constant resource.

While reading the article “Searching where for what: A comparison of use of the library catalogue, Google and Wikipedia” I was interested in seeing what might be implied about user behaviors and the reasoning behind it. Waller examines the catalogue (yes, spelled the British way) searches in the State Library of Victoria (Australia) as compared to the searches done in Google and Wikipedia. The researcher looked at the following categories: popular culture, ecommerce, business-related, cultural practice, computing/web, health, history, science (including math), place/building, contemporary issues (news, government information), books/authors, high culture, adult (XXX or dating sites), genealogy, unknown, and other. Waller used transaction logs to gather data from the library/internet users without impacting their behavior. The findings showed that 20% of catalogue users were researching contemporary issues, wherein only 5% of Google searches were seeking information on contemporary issues. Quite the opposite was the case when researchers examined the results for pop culture; 29% of Google queries and 40% of searches that took users to Wikipedia. The article contains more information about the nitty-gritty results, but in the end, I wasn’t surprised by the user behaviors.

While not Earth-shattering, it was eye-opening to hear concrete numbers regarding Google use versus library catalog use. According to Waller, “Google is used approximately one hundred times more often than the State Library catalogue to look up information on contemporary issues. Similarly for every five library catalogue searches, there are in the order of 500 searches conducted in Victoria using Wikipedia…Wikipedia is used approximately twenty five times more often than the State Library catalogue to look up information on contemporary issues.”

I encourage my students who are working on research papers to ask “So what?” or “What’s the big deal; why should I care?” Waller’s “so what?” suggests that libraries should monitor the catalogue query subjects to better understand how their collections are being used (or where there are gaps in the collection that should be filled with new purchases). This approach would still leave gaps in the data, not allowing researchers to understand users’ reasoning behind their searching habits. Perhaps patrons are simply unaware of the depth of the library’s collection regarding their topic so, instead of searching the library catalog, they search online elsewhere. The issue then becomes educating library users about the collection, as opposed to modifying holdings. I like that Waller points out the advantages of using library resources over (possibly sketchy) web resources: difficult to find “authentic meaning when using a search engine,” most users don’t dig deeply enough into the search results (past the first page of results), you get all of the bibliographic information you need to properly cite your sources when using library resources, and information on like topics is grouped together (making students’ research easier). Waller failed to mention that when you use library resources, you’re likely to have at least one librarian you can contact when you have questions, need help sifting through and interpreting information, or need help remembering to breathe because your paper is due tomorrow and you know you should have started it sooner but you didn’t and you realize now that you kind of screwed yourself over but really you just need to get it done and just survive until the end of the semester (where’s the closest cup of coffee?). (Not that I’ve seen students do this or anything…)

In the end, the article didn’t necessarily address user motivations, but it did reinforce that, as an instruction librarian, I need to continue to educate my students about the need to dig deeper—especially when they think they already know how to search and find quality information.

Sunday, November 20, 2011

Thanksgiving

I attended a conference/festival this past weekend (Iowa Music Educators Association Conference held in conjunction with the Iowa All-State Festival). Though it was not a library conference, it did help remind me of why I do what I do. Being surrounded by people who are passionate about teaching and passionate about "growing students" continues to nurture my enthusiasm to teach. Making the switch from being an orchestra teacher to a librarian was a scary thing for me. Seemingly abandoning what I spent so long cultivating...my music, my idea of who I was... But, in the end this switch helped me realize that I didn't become a music teacher because I loved music (though music is definitely something I love). I became a music teacher because I loved teaching, nurturing students, and serving those around me. When I switched to librarianship, I was able to keep all of those things and just apply my skills and passion for service in a new context. This week is Thanksgiving. I am thankful for many things. I am thankful that I am able to connect with wonderful people; I am thankful that I get to help people every day; I am thankful that I smile when I wake up in the morning and go to work; and I am thankful for the knowledge that I am on the right path. (I am also thankful that music is something I will always have and be able to share.)

Tuesday, November 15, 2011

Blackboard and the Library

This week and last week I hosted another set of "Conversations on Information Literacy" sessions. As Faculty Development and Instruction Librarian, I host a series of events throughout each semester highlighting library resources and how the library can help support faculty teaching and student learning. Thus far I have been following a template of what has been done in the past, for several reasons. I am new to this community and understand it takes time for everyone to get used to "the new girl's approach." I also understand that too much change too soon can be a plan for disaster. I want to approach this first year as an opportunity to learn from those around me. That doesn't mean I don't have ideas (and it doesn't mean I don't keep a running list of said ideas); what it does mean is that I am listening, observing, and working to learn more about the community I serve, which will help me craft my faculty development sessions around user needs.

For this pair of sessions we discussed how the library can help support faculty and students through having a presence on Blackboard. (Blackboard, Your Courses, and the Library) We recently migrated to Blackboard 9.1, and with technology change comes some anxiety from faculty. In this session we discussed the different levels of embedded librarianship, types of resources we can link to from Blackboard, and larger lesson-oriented concepts. Though we would like to believe all students come to us with a strong background in technology, that is not necessarily the case. Also, those students who do have background using technologies don't necessarily transfer those skills to other mediums, such as Blackboard. It is up to us to introduce those concepts and build those connections, just as we had to learn these new tools. One thing that I cannot emphasize enough is the inclusion of a lesson (or even just a part of a lesson) that concentrates on the professor's expectations for using Blackboard. Showing students the tools you expect them to use, having in-class activities where students demonstrate proficiency with using Blackboard (prior to looming, important, and intimidating deadlines) will help ease student anxiety when it comes to assignment or discussion post submission. For more information on the Blackboard session, click the link above.

Thursday, November 3, 2011

SLIS CareerCon - Networking, Conferences, Professional Organizations, & Personal Branding

Earlier this fall I was contacted by a friend and current SLIS student and asked to return to Bloomington to speak at the first SLIS CareerCon. Several student organizations collaborated to put on this convention. According to their website, "CareerCon is the first career exploration and preparation conference designed specifically for library and information science students at Indiana University. CareerCon offers presentations and workshops from library and information science professionals in the Bloomington area to help you land your dream job." I was excited to be on a panel discussing Networking, Conferences, Professional Organizations, & Personal Branding. Though it took a lot of behind the scenes work (various emails back and forth between the session organizer and myself, making sure I could have the time off, figuring out travel and lodging for the weekend), I was glad to return to visit with new SLIS students and old friends about my experiences since I left Bloomington at the end of last December (to complete my last semester of SLIS as an intern at University of Dubuque).

I was only able to attend Friday and Saturday's sessions, as Thursday was a full day of travel across "the I states" as I like to call them (Iowa, Illinois, and Indiana). I attended all of the sessions I could and caught up on tweeting my notes from the sessions in the evenings (#SLISCareerCon). Much of what I talked about during my session I have discussed in previous posts on this blog, but I also explained how I laid the groundwork for my internship. Beyond the typical messages encouraging students to carefully proofread job application materials, and the rest of the pointers they can find on any generic website related to job hunting and success, this panel focused on what it is like in libraries. Librarians have high expectations (not that we're type A or anything...oh, wait...)--Not only do we hold ourselves up to these high expectations, but (especially in this rough job market) we hold others, especially job applicants, to a high level of accountability as well. I encouraged students to step out of their comfort level and put themselves out there as a professional.

Below are the pointers I touched on:

Networking, Conferences, Professional Organizations, and Personal Branding

Indiana University SLIS Career Con
3-4 p.m. 10/21/11 E174

Personal Branding:
  • Evaluate your professional goals
  • Craft materials that reflect your philosophy of librarianship, your goals, and that present you as a professional (make use of technology)
  • Have a strong online presence
    • Personal website (you may want to utilize the space available to you through IU; use free websites like Weebly, Blogger, Google; or you can purchase a URL and server space pretty reasonably)
    • Have profiles on Linked In, Academia.edu, Twitter, and maintain a blog discussing current topics in librarianship or projects you are working on
    • Be aware of how what you put online may be interpreted by others; remember things like online privacy and security (Facebook)

Professional Organizations:
  • Be a member of national, regional, and student organizations
  • Be active within those organizations (volunteer to serve on committees or assume leadership roles)
  • Take advantage of lower student rates and test out different divisions and/or roundtables within larger organizations, receive professional publications

Conferences:
  • Take advantage of reduced registration rates for students
  • Determine, based on your employment goals, which conferences will benefit you the most (consider both the information presented in sessions as well as the networking you can do)
  • Ask those around you for recommendations of conferences to attend
  • Bring business cards with you (vistaprint.com, zazzle.com, etc.)
  • Examples of conferences I’ve attended: Iowa Library Association Conference, Iowa Library Association/ACRL Conference, Brick & Click Libraries Symposium (North West Missouri State University), Library Technology Conference (Macalester College), LOEX Conference (current students should seriously consider doing a poster presentation!), ALA Annual Conference
  • Others I’ve heard wonderful things about: ALA Midwinter, ACRL

Networking:
  • Take advantage of every networking opportunity you can (both in person and virtually, utilize technology to build and maintain connections)
  • Volunteer to help at conferences (things like working on the registration committee, being willing to introduce presenters at sessions, and even submitting proposals to present a session or poster yourself will help get your face and name better known)
  • Attend conferences and be outgoing (even if you’re not a naturally outgoing person)
  • At conferences and meetings, make it a point to sit among those you don’t know; be sure you are projecting and open and inviting attitude
  • Take advantage of those few minutes before and after sessions or lunch to chat with those around you, the conference presenters, and those who are hosting/organizing the conference
  • Have something to say (read or glance through professional journals and blogs to have go-to conversation starters)
  • At conferences you will see a wide variety of attire ranging from very casual to business formal; I have found it’s best to dress professionally but comfortably (especially your shoes as you will be walking a lot at conferences)
  • Remember, librarians are the friendliest people ever

Here's a link to a printer-friendly version.
Here's a link to my tweets (which served as notes) from the other sessions I attended.

Saturday, October 29, 2011

Faculty Development and Instruction Librarian (and Nursing Department Liaison)

After a whirlwind summer, the school year got off to a great start! The library is quite a bit quieter in the summer, which gave me a good chance to learn about which resources we have (I made some tutorial videos using Camtasia and step-by-step PDF handouts, which helped me learn by doing). I was thankful for the opportunity to ease into my responsibilities, but thankful when more of the students arrived back on campus. They bring an energy, excitement, and unpredictability that was lacking in the summer. Plus, their return brought more opportunities for me to do what I love best, help & teach!

I am embedded in 3 1/2 English classes, and have been working with a wide range of classes for one- or two-shot sessions (ranging from Biology to Business to Speech and Nursing). I love getting to work with students and, because of the smaller size of the University, I get the chance to learn names and really connect with students in many of the classes I work with.

I also get to work closely with faculty, particularly those leading the classes with me as their embedded librarian, but also through my Conversations on Information Literacy sessions. This semester I have already led one, and am preparing to lead the second, faculty development session with faculty that exposes them to library resources and services that will (hopefully) help make their lives a little simpler and more connected to the library. Our last session was entitled "Saving Time and Stopping Plagiarism." In the next session, I plan to cover how the library can support faculty work and student learning through Blackboard.

I can't emphasize how lucky I am to a) have found a job, b) that I love, c) that allows me to wear many hats and, d) connect with fantastic students and faculty through, e) instruction and reference work and f) (and this is a big deal, friends) no cataloging!!!

Wednesday, October 26, 2011

Return from Blog Hiatus

As you may have gathered, I was on a brief hiatus from professional blogging. The next few posts will likely give you the "Reader's Digest" version of what's happened between my last post and now. This summer was a whirlwind of adventures, both professionally and personally. Here's a brief laundry list: presenting at LOEX and ILA/ACRL, applying for jobs and eventually juggling different interviews and offers, supporting my family as my dad recovered from major heart surgery, working at my favorite summer camp (Dorian Summer Music Camps), attending ALA Annual, starting a new job, living in 5 places over the span of about 8 months... Let's just say life kept me on my toes during my last semester of graduate school, and I wouldn't have had it any other way!

My internship at University of Dubuque concluded in May and Anne Marie Gruber and I presented at LOEX on the morning I would have walked in my MLS graduation ceremony. We had a fantastic time at LOEX, met some wonderful folks at various sessions and dine-arounds, took away tons of great ideas, and caught up with old friends! Those who attended our session were engaged we were excited to share ideas about mentoring and MLS-level internships. I would highly recommend LOEX to anyone interested in instruction and would love to attend (and possibly present) again in the future! After that, we returned to Dubuque where I continued to work in my intern capacity as well as at the reference desk (to finish out the semester).

I took about a week to be at home with my family as my dad recovered from heart surgery, and then hit the road for various job interviews. After that, I juggled accepting a wonderful job, working at camp (for 2 1/2 weeks in June), and figuring out how I would find a place to live between the end of camp, heading to ALA, and starting my job in early July.

ALA was an adventure, that's for sure, but it was good to go and see what it was all about. The convention center was huge. What an excellent set up for this large conference! Many of the events were held within the conference center itself, with various receptions held in nearby hotels or art galleries. I enjoyed seeing colleagues I hadn't seen in a while, networking with new acquaintances, visiting with vendors, and exploring New Orleans. I met some fun ALA people who were staying in the same hostel as I; we explored Bourbon Street together and listened to some great jazz and dixieland groups. When it got down to the sessions, though, those I attended were interesting enough, but I found them to be "just alright." For me, the best types of sessions engage attendees and provide take-aways beyond just "here's what we did"--they allow for an exchange of relevant and timely ideas. Perhaps it was because I missed the pre-conference sessions and the first day or so, but the sessions at the tail end of the conference didn't necessarily impress me as much as other presentations I've seen at smaller conferences like LOEX, Brick & Click, and state conferences. I would be interested in seeing if it was just a fluke with this years presentation lineup, or if it is just the way the larger, national conferences are. The execution and organization of the details it takes to put on a conference of this size was exceptional, however. Wherever you turned there was someone willing to answer questions (because librarians are the friendliest people, of course!), the transportation between hotels, tours, and other events was well coordinated--and understanding the logistics of coordinating such things for smaller conferences, I appreciate the effort that went into the local arrangements.

After ALA I had 1 week to move my belongings from Dubuque to my parents' place (what wound up being a temporary solution), find a place to live, and get ready to jump in with my new work responsibilities as Faculty Development and Instruction Librarian at Grand View. It all worked out--I found a place to live after looking at 12 apartments in about 6 hours and signed my lease by the end of the week; I was able to commute from my folks' place to Grand View for the couple of weeks before I could move into my apartment, and then moved closer to Des Moines in August. I was very glad to finally be settled somewhere, not be living out of a suitcase (after having done that for the last 2 1/2 months), and starting a new career as a full-fledged librarian!