Showing posts with label scheduling. Show all posts
Showing posts with label scheduling. Show all posts

Tuesday, March 1, 2011

Week Eight: Scheduling, Implementing, LOEX Preparing, and Curriculum Library Touring

Here's an easy-to-digest list of last week's happenings:
  • Info lit observation/teaching scheduling
  • Reference desk manning (including an instance when a student used the library to woo a girl--we go the extra mile for our patrons!)
  • LOEX presentation preparing/collaborating
  • Preparing for Web Sub-committee meeting'
  • Institutional repository informal discussions
  • Concept map transcribing/digitization (for several classes)
  • Curriculum library tour (collection policies, transitioning to a new space, what to keep/what to deselect, how it supports education program)
  • CIS 101 Plagiarism assignment run through (done by Mary Anne and Jon to fill the rest of the staff in on what they have planned for the classes)
  • A little bit of everything (because that's what librarians do)
 I have had several conversations about the future of education and the impact many proposed legislative changes may have on all levels of learning (from public elementary schools to college, and beyond with life-long learning being supported by public libraries).  As I am sure is the case in many areas of the country, librarians here have been following legislative news closely, particularly HF 45, HF 103, SF 163, HF 9 and the Iowa Work Force Development office closings.  There are lots of changes (or proposed) happening which would impact library users.

Monday, February 21, 2011

Week Seven: Web Meetings, Career Week Displays, and Scheduling Reference/Instruction

The week began with a meeting that returned to an earlier discussion about the library's "How Do I?" page. Jenny, another intern, shared some examples with the committee and we discussed the features we liked and those we didn't. Quite a bit of time was spent discussing: purpose, audience(s), format(s), and the features themselves. While students are the primary audience for the FAQ/How Do I? page, we still need to keep in mind faculty and other library patrons. There is a heavy lean toward Information Literacy as the focus, but there are still elements that are straight forward Q & A. Many of us liked the clear language and the white space found on the University of Central Florida's website. We also liked the University of Wisconsin Milwaukee's simple, browsable, one page format. Though fairly well hidden (those unfamiliar with the website would have to look carefully to find it), the page presents basics using headers to categorize questions (that use jargon-free language). A sub-committee (made up of Jenny, Anne Marie, Becky, and me) are going to review the websites and create an outline of the content and presentation we would like to see for the new version of the "How Do I" page. What was left of Monday was spent reviewing professional literature.

The library is almost to the implementation stages for the Library Student Worker Career Development Program, where students are paid to visit with a representative from the Career Services Office. I worked with Diana Newman, the library secretary, to finish up the brochure that will be given to students. The rest of the week was spent preparing materials for the Career Week display. I looked up various items in the catalog (general suggestions were given by Trina, our contact in the Career Services Office), printed off my list, and explored the stacks to find materials for the physical display. My cart filled with résumé writing guides, discipline-specific career guides, books geared to help students find their vocation, and popular movies about students finding their way in college and the "real world." I changed all of the items' status to "on display" should anyone be looking for them, and set them up on the reference shelves on the main floor of the library (near the main entrance). Right after I set the items up, a student came to the reference desk asking about cover letters--I was able to directly to the display and grab a book that helped her prepare her application to become a Dorm Resident Assistant!

I was also able to review my teaching with Anne Marie (who had observed me the week before). In the next few weeks I'll be assuming more solo teaching and reference desk responsibilities. We also discussed institutional repositories, library assessments, reporting library statistics to various agencies, and University accreditation (more on that in the future). Jenny and I are also going to be working together to facilitate a professional development book discussion with the librarians (happening in early April).

Monday, January 24, 2011

Week Three: Circulation to Orientation and Everything in Between

In addition to projects preparing for spring semester instruction sessions, I get the opportunity to shadow in various departments around the library. Monday’s job shadow was in the Circulation Department with Jaimie Shaffer, Circulation Supervisor. Not only did I get a great behind-the-scenes look at the circulation desk and all of the wonderful things they do there, I also got a behind-the-scenes perspective on things like hiring & supervising student workers, training employees to work with the public, circulation and reserve policies (and how they have changed to accommodate the needs of the patrons and the collection), working with faculty, and working with the local community.

In my library teaching philosophy I write, “I see librarians as educators, organizers, facilitators, collaborators, preservers, outreach experts, and public servants. Above all else, librarians are people who care and who want to help others.” I can see that portrayed through the actions of those at the Circulation Desk, and I was impressed by the emphasis Jaimie put on service as we were conversing about the various duties the Circulation Department performs. Much of what they do is what one might think of as “typical circ desk work:” checking books in and out, fixing the copy machine, answering basic questions about where some things are in the library (i.e. bathroom, newspapers, etc.), pulling materials to be put on reserve, and shelving materials. During times when the reference desk is not manned, the circulation staff will help out with some reference work (where things are located, or basic catalog or database help) and some technology help (printers, copy machines, etc.).

Every two hours one of the circulation student workers enters statistics as they conduct a visual sweep of specific areas in the library. These are compiled periodically and used for reporting to the university as well as ACRL. They also reshelve non-circulating materials and keep track of in-house use (again, for reporting). There are a few special areas behind the desk where certain materials are kept. Though many professors are using electronic reserves, there are still some physical copies of materials kept on the reserves shelf. Students and faculty can also request certain items to be held for them behind the desk until they are able to come in and check them out (similar to my experiences at a public library). A few course reserve items are kept in the supervisor’s office, particularly DVDs needed for class, because of scheduling or other problems in the past. These items are not only put on reserve, but they are also scheduled at certain times for class viewing.

Throughout the week I continued to work on researching/prepping for spring semester courses (specifically World View II and Research 104). I’ve also begun orienting myself with Moodle (here they call it UDOnline), adding discussion forum topics for upcoming WV2 classes. Doing the behind-the-scenes work helps me feel more comfortable with what I will be helping to teach in the coming weeks. Not only am I learning more about the research topics (local charities in WV2 and the Mississippi River basin in Res 104), I am also learning more about the courses and what is expected of the students.

Speaking of getting ready for the spring semester: Hello InfoLit scheduling! Talk about a puzzle! As I may have mentioned before, UD incorporates Information Literacy as a part of their core curriculum. That means they do a lot of library instruction (and by a lot I mean over 500 IL sessions per year spread between five librarians—yep, a lot). I was able to participate in the meeting where the first few weeks of instruction are divided. First, before anything can be done, Anne Marie and Becky (a reference and instruction librarian) worked on entering all of the sessions from all of the classes into a spread sheet, keeping in mind: course times, instruction session needs (i.e. computer equipment, access to library print materials, etc.), room schedules, requested times, and instructors. Once that is taken care of, the librarians are able to sign up for various sessions. They traditionally sign up to work with professors with whom they already have a working relationship (whether through past instruction experience or through liaison work); after that it is first come, first served. I am excited to be putting myself into the instruction rotation! My schedule for the week of February 7 is full of assisting with some lessons and taking charge of others (woo hoo!).

On Wednesday, a few of us met to discuss the Career Services component they are adding for library student workers. As I mentioned in an earlier post, the students are offered one hour of paid time to meet with one of the Career Services representatives. They may meet with her to discuss a wide range of career-related topics: résumés, cover letters , graduate school applications, job applications, and mock interviews. This spring semester will serve as a trial, but they are heavily encouraging all of their undergraduate student workers to take advantage of this wonderful opportunity (getting paid to meet with a career counselor (when others have to pay career counselors for similar services? It’s a win-win situation!). We discussed marketing these services to the student workers and modified a brochure from the career center to fit the needs of this new program.

I deviated from my regular schedule, putting in an extra day on Friday, so I could participate in new student orientation. The library hosted 3 hour-long sessions for incoming students. The time was divided between the technology orientation and the library orientation. In each session the same technology person presented information on the basics of using UD technology (how to set up your laptop, which anti-virus software programs are required, saving files/downloads, and accessing various accounts). It turns out, the tech. person is also a great library supporter and is on the Board of Trustees of the local public library. I plan on contacting him about doing some volunteering there. The library portion was a basic introduction to the library and was delivered by three different librarians, giving me time to observe their different teaching styles. Again, the information presented was pretty basic, but crucial to early success at UD. The biggest emphasis, in all three sessions, was that the librarians are here to help you (whether it be finding an article in a database, finding your way across campus, or finding a nearby convenience store).

My favorite part of the day came at the very end. One student missed the first part of the session (covering technology). We were just at the start of the log-in process, so I made it a point to stick close to her, helping her get on track with what the rest of the class was doing, but also wandering to make sure the others were able to log in. She was doing fine, I just had to help her figure out her password and she was off and rolling. As the session wrapped up, I asked her if she wanted to stay an extra couple of minutes to catch up on what she missed. We joked about the cold weather, and I asked her where she was transferring from (California). After covering the information about laptops, connecting to the UD network, and anti-virus software we went back and looked at Moodle (she was familiar with Blackboard, which I used as an undergrad at Luther). I explained that the folks at the library are always here to help. By the end I think she felt a lot more comfortable with the material, the library, and with her decision to transfer to UD (from sunny southern California...during the coldest time of year! What a shock to the system!). I’m glad I was able to take a little extra time to make a connection with a student. I can’t wait to do even more of this!