Wednesday, April 29, 2026

University Librarian Interview Process Reflections

We just wrapped up interviews for the University Librarian position here at Iowa State. I wanted to take a moment to recognize all the work that goes into these types of searches. I’ve been on three sides of this process: candidate—not this level, but still interviewing for roles important to me and my future; search committee—sometimes leading and sometimes serving in the group; and non-search committee staff—providing feedback after attending open parts of the in-person interview days. No matter the outcome, each time I am blown away by not only the effort put forth by the candidates (recognizing just how much labor the candidates put into submitting materials, preparing for multiple-round, multi-day interviews, and the physical and emotional toll it can have doing the marathon schedule that is interviewing at this level), and all of the effort from staff and faculty on campus that helps get us to this point. There are layers and layers of work that need to happen: 

  • Communication and developing consensus around expectations for the role: are you making any changes? What things are you wanting to emphasize in the changing educational landscape? What skills do you want to attract to take your institution’s library through the next several years and create a vision for the years beyond that? How does that vision align with the institutional vision, mission, and strategic plan? What culture are they coming into? What culture shifts are they steering the ship toward? All of this consideration happens even before the position description is written and approved, let alone posted. 
  • Getting the word out: not only do we have standard practices for where these positions are posted (listservs, website, search firms), but there are also so many individual staff members (many not involved with the search committee responsibilities) working to ensure the posting reaches as wide of an audience as possible to build a rich pool of qualified and excited applicants. 
  • Consideration of the whole pool: Especially with a high-level position such as this, the search committee has intensive work that happens (usually in a tight turnaround) to examine the materials and ensure the best applicants are brought forward for consideration for first-round interviews. 
  • First-round interviews: Because of the level of this position, the first-round interviews typically involve more applicants than lower-level positions, meaning more complex scheduling work has to be done both between the applicants schedules and the whole search committee’s schedules. Also, depending on university practice, there could be additional time allocated for meeting with university leadership at this stage of the process. The more people involved, the more moving parts to those schedules. 
  • Background checks, reference checks: with the levels of position searches I’ve participated in, this typically happens as a last step after making the offer – everything’s contingent on the background check; however, with this level, I wonder if this happens before finalists are selected. Either way, at some point, the background check is run and references are contacted to learn as much about the candidates’ history and work performance as possible. 
  • In-person finalists: if you’re already exhausted just reading up to this point, you’re not alone! Yet the marathon of what in-person interviewing entails hasn’t even begun! For the university librarian search, candidates had two packed days (I’m talking some starting at 7AM and going through dinnertime) of meetings with university leadership; forums/presentations for campus stakeholders; breakfasts, lunches, and dinners where you’re “on” and answering and asking questions; interview sessions with prepared questions as well as in-the-moment questions from groups ranging from the search committee, library staff groups broken down by division-ish areas, advisory board members/faculty, campus student leadership representatives, and I know I’m forgetting some things. Basically, from the moment they leave their hotel room to the moment they return, they’re on and being interviewed. As someone who is very much an introvert but who can put on her extrovert hat when needed (hello 17+ years of being a camp counselor!), I know how exhausting this type of a schedule can be and am grateful for the effort all candidates put forth during those two marathon days!
  • Soliciting and considering feedback: after the last interview wrapped, reminders were sent out to all who participated (as well as made available to all who are affiliated with the university) to submit evaluations/impressions of the candidates. For this position, I appreciated that the feedback form included gathering information about the level of exposure/contact you had with the candidates (ranging from: reviewed their materials to attended the forum to all of the above and attended small-group interview sessions), as well as a place to indicate one a scale level of enthusiasm/confidence you had in the candidate’s ability to lead in the role, and room for written feedback for pros/cons. 
  • Making recommendations to decision makers: after all of the feedback is collected, the search committee then reviews the information from the forms as well as their impressions from the sessions with the candidates. Though not on the search committee for this role, in my previous search committee experience, the group then discusses the feedback and writes out strengths and weaknesses statements for each candidate and provides an overarching recommendation to the higher power that then makes the hiring decision (in my experience it’s the committee making the recommendation to the library dean; in this case I believe it’s the committee making the recommendation to the provost). 
  • Accepting recommendations: the provost then considers the recommendations and either accepts the recommendation, chooses another of the top candidates, or declares it a failed search. 
  • Negotiation: if a candidate is chosen, then the negotiation begins. An offer is made and the hope is that they still want the position they’ve interviewed for. But now everyone in the negotiation process can start talking not in theoreticals, but instead in concrete details—usually starting with salary, benefits, work schedules/expectations, travel/fundraising support, moving expenses, support for important initiatives (from both the university and the candidate), and more. If all of that goes well and both parties feel they have reached a good agreement, it’s a go! 
  • Planning onboarding, timelines, gap-leadership: and then the nitty gritty logistics come into play—when will the new hire start? What does the institution need to do to support staff in the meantime to ensure operations transition smoothly? What does the institution need to do in the meantime to support the candidate’s transition into the role, including their move (connecting with local realtors? Moving companies? More?)? The reality is, someone is changing their life to come to work in this role and there’s a lot that goes along with that—and this is true of any new hire where someone is moving or starting something new to them. And, for this level of a position, the new hire will also change the lives of all of the people working in the library as they bring new ideas and approaches to this role. 

All of this is to say – whoa, a lot of labor, consideration, and energy is invested into a process like this. Everyone comes together to participate in one way or another in the hopes that someone capable, considerate, invested, and innovative can come in and lead a large organization and do so in a way that deftly navigates having to answer to a lot of stakeholders from all levels. It’s important that the process be rigorous and intentional to not only ensure the best person for the job is brought to the role, but also because a lot is invested just to get to the interview process. I’m hopeful that all of the effort put forth from all parties will result in careful consideration by decision makers and a successful hire of the library’s next leader!

Friday, April 7, 2023

Year in Review 2022

What a year it was -- so much so that I'm only just getting to reflecting on it here 4 months late! The greatest change in 2022 was my moving into a new role. I am now the Circulation Services Librarian and directly oversee the staff at the main desk at our main library and the 2 branch locations. Indirectly I oversee Course Reserves staff. I began in this role in June 2022. I wanted to share a few highlights (because there are always highlights), but I'm also excited to look toward the future and learn, grow, and support those around me in this new role. In that vein, I'm sharing a bit more about the job and then getting back to work to tackle more projects. 
  • Lead the Circulation units (day, evening, and weekend) at Parks Library, the Design Reading Room, and the Veterinary Medicine Library, as well as the Course Reserves unit
  • Provide direction and vision for the unit, including identifying and incorporating circulation best practices
  • Directly supervise 4 full-time staff, indirectly supervise 6 full-time staff and 20+ student employees
  • Oversee opening and closing of Parks Library and the branch libraries
  • Foster inclusive environments, services, policies, and practices for library patrons and staff
  • Oversee and assist with patron fine and account management
  • Coordinate with other library departments to ensure consistent service, improve processes and outcomes
  • Regularly review policies, priorities, procedures, workflows, work assignments, and unit goals, modifying as necessary for efficiency, optimization of resources, and service to the ISU community’s needs
  • Serve as weather and safety coordinator for the library, including updating and developing safety policies

Monday, January 31, 2022

Year in Review 2021

My brain is still having trouble understanding that 2021 is over and we're a month into 2022. 

2021 was busy for many reasons: ongoing pandemic, wonderful folks retiring from our department and a new wonderful person being hired, the challenges of remote work, the challenges of in-person work resuming, the challenges of living in a state that explicitly blocks mask mandates during the ongoing pandemic, the joys of vaccines coupled by the sorrow of immeasurable loss. The list goes on. Rather than be exhaustive about all things 2021, I just want to highlight a few things: I have such gratitude for the coworkers who get. stuff. done. and do it with grace and humor. These folks have made the day-to-day interesting and bearable; they've engaged in important work and asked important questions to keep things moving forward for our students and the learning community around us. You know who you are -- thank you! 

I went through my 2021 tweets to help remind me of just all we went through last year. While there is a lot I'm not including here, below are a few professional and other highlights: 

  • Oh, hey COVID is still happening, and then the January 6th Capitol insurgence happened. 
  • I posted and liked a lot of pet photos throughout the year, including pet appearances at online conferences. 
  • Attended a session by Dr. Adrienne Coleman (Candid Conversations Matter) on equity based library policies hosted by the Iowa Library Association (ILA)
  • Attended ALA Midwinter for the first time ever -- it was so nice that it was virtual, because every other year I've had conflicts with teaching at the start of the semester. I attended presentations and lovely talks by: Amanda Gorman, Ruby Bridges, Dr. Carla Hayden, Dr. Jill Biden, Tracie D. Hall, and others. It was nice to see Native voices recognized in the 2021 Youth Media Awards.
  • I tried to promote vaccine access and testing access to my followers, and created a Google Doc to hopefully help people who weren't on Twitter navigate those processes/forms necessary to gain access. 
  • Worked with The International Journal of Information, Diversity, & Inclusion as a Managing Editor and helped with social media throughout the year. 
  • Supported friends, family, colleagues, and students through unimaginable stress and losses.
  • Laughed at the "I am here live. I am not a cat." lawyer video.
  • Participated in ILA advocacy day writing postcards and contacting legislators to advocate for the ILA legislative agenda.
  • Learned so much while getting to support our remarkable graduate and undergraduate students through 1:1 consultations and course instruction. 
  • Started fostering pups from a few different organizations (more on this later). 
  • Cheered on colleagues when they did cool things like conference presentations, papers, and workshops. 
  • Attended the CALM conference and it was one of the best professional conferences I've attended, hands down. 
  • Was grateful for the scholarship and labor of Kaetrena Davis Kendrick and her work studying and sharing about low morale in libraries. 
  • Attended National Library of Medicine, Greater Midwest Region's Blossom conference.
  • Celebrated getting my vaccine doses and my booster! 
  • Advertised, interviewed (as a member of the hiring committee), and hired a new librarian to replace two full time staff and student workers. 
  • Helped recognize excellence and nurture future professionals through service on ILA and ILA ACRL awards committees. There some pretty amazing folks in Iowa's libraries. 
  • Purchased books for the School of Education and advocated for more journals. 
  • Attended SUNYLA Midwinter online. 
  • Presented with Kris Stacy-Bates and Erin Thomas at the Illinois Information Literacy Summit online. 
  • Presented with Rachel Seale for the C&UA Section of SAA online professional development offerings. 
  • Enjoyed many ASERL online professional development panels and workshops. 
  • Returned to the physical library. 
  • Literally ground my teeth through a new daytime occlusal guard behind my mask...
  • Attended the ILA Refreshing Leaders institute facilitated by Maureen Sullivan. 
  • Helped with sessions at the International Society of Bassists convention online. 
  • Led AAUW Start Smart Salary Negotiation workshops for the ISU community. 
  • Took a very sick dog to the hospital where she stayed several days, recovered, and now enjoys fancy prescription food. 
  • Adopted our foster pup, giving her her forever home and a big, drooly, mastiff sister. 
  • Helped with a campus workshop on building your online professional presence with Megan O'Donnell and Abbey Elder. 
  • Attended the first Activating Community Voices symposium in Boone. 
  • Coordinated all the dog/human volunteers for Barks@Parks, our comfort animal program during prep week before finals. 
  • And completed my annual evaluation reflecting back on a heck of a year. 
It's been a busy time, and good work was completed within the chaos. Students were cared for, colleagues were supported. And we get to do it all again in the year to come. 

Wednesday, December 2, 2020

2020 - The year where both everything simultaneously happened and stood still

I was going through my Twitter feed as a way to jog my memory about all that's happened in the last 12 months. I realized with the onset of the global pandemic and the privilege of a work-from-home world (for me), I've relied more and more on Twitter and the voices I follow there for a sense of connection. I definitely have moments of doom-scrolling, but also moments of hope (typically brought on by my sweet pup or others who are genuine, hard working, good humans working to help those around them for the sole purpose of helping them). Here are the highlights (and low-lights):

The year started out on a great note! 

A cold note... 

But a great note, nonetheless!  

I continued to be a librarian for the whole person, just just the student or faculty aspects of a person! 

And then things got a little busier...

But also, the best part of my job is empowering students, so if it's busy with a purpose, it's worth it!  

There were some informative speakers.  

And then things started to turn all kinds of covid-y (which is now a term I'm submitting to Merriam-Webster, because, why not?!)... 

But the students, as always, were awesome and resilient. And none of us were truly ready for what was to come just 10 days later...

I was able to squeeze in contest solo and ensemble judging, wearing my undergraduate-major hat as a music educator! 

Have I mentioned that students are great?! 

And then things started to shift (and they've really not shifted back since).  

Oh, I got a new office! Moving offices and unpacking everything right before you start work from home means all I have to do when I return (whenever that may be...1 year, 2 years...) is dust! I'll return to a tidy space. (My work from home office on the other hand... that's taken the brunt of the functional, daily clutter that is librarianship.)  

And then my brain did the things brains normally do, but now on heightened pandemic-worry brain.  

And sometimes you can't help but be simultaneously fatalistic and find the humor in the chaos.  

But my officemate is the best. She'll be making several appearances as we go along in this journey together...  

We're all in this together, the ups, the downs, the intermittent internet connectivity... 

First and foremost, we're humans. We don't always do the best job of acknowledging that.  

Warm weather made for some calming lunch hours with excellent company.  

And we can still encourage our colleagues to grow (while also acknowledging that it's not necessarily a time to reinvent all the things or the whole idea of "now that you're working from home, you should take on 12 new projects and learn 4 languages" because sometimes the energy spent simply existing is enough in terms of productivity or growth during a global pandemic, also living in a time with racial trauma.)

This pup keeps me going! 

Due to recent leadership practices within the library, I've been reflecting a lot on what I've valued in the most effective leaders I've seen or been fortunate to work with. I continue to deeply appreciate balance, consideration, the ability to project forward and backward the necessary steps for a given idea as well as the consequences that ripple from decision making, and clear & thoughtful communication. 

And despite the circumstances, we're still able to find ways to safely and enthusiastically cheer on student and colleague accomplishments! 

Oh, and this year was the year I went up for promotion. 

Students continue to energize me and my role in this work!  

I've continued on as a managing editor for IJIDI and have enjoyed engaging with colleagues and others from around the USA, Canada, and beyond in this role!

As a private citizen, I struggled with feeling stuck in the pandemic but also wanting to help empower those in my community to be able to vote. Before decisions were announced regarding mailing out absentee ballot request forms, I decided to print off those request forms and distribute them around to little free libraries in our community, so that it could serve as one less barrier for folks (because not many people have printers at home). 

I finally submitted my promotion materials in July, on the first date I was eligible. 

I continue to appreciate the good ones around me...

I also continue to wish Twitter had an edit button for my typos, but the sentiment still stands!  

(This sentiment also still stands...) 

And we worked together to try to support the needs of our community while staying as safe as possible. 

For some reason, I decided to try my hand at sewing. More on that later... 

And then Iowa experienced a derecho (the equivalent of a strong inland hurricane, for those not familiar). I was fortunate to only have been without power for a few days. Others in harder-hit parts of the state went weeks. 

In my past life as a public school educator, I made many hard-working friends who had to venture into a world of simultaneous online and in-person instruction, school districts being forced by the state administration to return to in-person instruction against the district's established return-to-learn plans. Essentially, it's been really hard for teachers and anyone working in education, but particularly K-12 public schools. Their kids are traumatized, they're losing loved ones, they're fearing for their well being, and there has been increased racial unrest. All of this coming to a head when many homes have caregivers worried about work and paying for food as a result of the pandemic, economic strain, and more. 

And then you find silly little nuggets that can provide a moment or two of distraction.  

So, masks. I'd not sewn since middle school, when I made a banner... (A banner is a rectangle. My rectangle had pockets....that didn't function... so let's just say this was a steep learning curve). At the time this blog entry is posted (the end of December 2020), I've sewn and distributed over 300 masks for friends and family.  

I'm always an advocate for health and listening to your body!  

And we have great colleagues doing amazing things for our students.  And great students exploring amazing things! 

And we're all working together to figure out how to do this whole mess of life with the fewest hiccups along the way.  

Every once in awhile I feel actually productive and proactive. It's nice to remember what that feels like.  

And sometimes I'm just a whole lot of nope.  

And I voted early! There's proof, and a sense of relief that at least that's one thing that has worked right lately.  

Have I mentioned I have the greatest work-from-home officemate?  

And then there are times when I trip over my own tongue and have to laughingly pick myself up and keep going.  

We had our first ILA conference that was completely online! Hybrid in the future would be quite difficult with budgets, technology, and venue connectivity limitations, but entirely online worked really well!

But also, trying to keep it real.  

Checking in with quality colleagues always helps me feel more connected and grateful to be on the same page! 

If I'm making a bunch of masks, I might as well continue to advocate wearing them! Iowa's cases continue to rise...  

Oh, and there's the good news that my promotion in rank from Librarian II to Librarian III was approved! Here's where you can explore my essay and CV (based on ISU's Academic Librarian promotion criteria), if interested. I'm grateful to those who served as internal reviewers (anonymous to me), and external reviewers (I recommended a slate, but don't know who all was selected) - their time and thoughtful contributions were invaluable, and the summary of their feedback I got was so kind and complimentary. I work with some amazing folks! 

Shortly after I got notice my promotion was approved, I got notice that our book chapter was (as Dr. Frankenstein would say) ALIIIIIIIIIVE! 

I worked to support some stressed faculty and graduate students in the School of Education. 

I sought out the bright spots when things got a bit heavy -- I mean, who doesn't love singing the praises of their local public library? 

I want to take a moment to recognize that this year has had extraordinary challenges, but honestly, so have the last four years. Prior to starting at ISU, my dad was diagnosed with terminal cancer. I had assumed a new role as Coordinator of Information Literacy Instruction and User Experience Librarian at Grand View, and was teaching a reading/writing-intensive 4-credit first-year seminar in the fall. I began serving on the ILA Exec Board 3 months after learning of my dad's diagnosis. I applied for this job while sitting with my dad in the hospital. I interviewed for this job while his health declined and he was in and out of doctor appointments, treatments, and had just recovered enough to return home from a care facility for the final time. I negotiated for this position while there were medical caregivers coming and going, while living between my apartment and my parents' home to try to help with care and spend as much time as possible with family. I began at ISU a week and a day after my dad's funeral. I had still not had an opportunity to clear out my old office at Grand View (I did that over the weekend, two days after I started my new job). 

Within my first year in this new role at ISU my supervisor changed, I moved offices (what would wind up being five offices over the course of five years, between GV and ISU), I moved homes, I took on additional duties not originally outlined in my job description, and my brother was killed in a freak work accident. And somehow I still managed to submit all of my promotion materials on time, while serving on the state library association executive board and the state academic library association executive board, chairing several internal and external committees, serving as a member on others, leading state- and regional-level workshops, presenting at conferences, receiving a national advocacy day travel scholarship, writing a book chapter, and being a managing editor for an international journal. 

Seeing it all laid out in one place like that helps me take a big breath and realize just how much I pushed through to make it happen. It also helps me realize that it's okay to take time in the future to spread things out more and better prioritize how I choose to spend my time for both greatest impact and fulfillment. I'm taking stock in what being a good librarian means to me. For people who read this far, I do not recommend all of the choices I made or those that were made for me, and certainly not all of them all at once. 

We often forget that librarianship, when it really comes down to it, is about humanity and helping. It's okay to remember that being a human and being a librarian are not mutually exclusive, and it's okay to attend to your own humanity. In the end, that helps us better serve those around us. 

Tuesday, January 28, 2020

Year in Review 2019

Dear friends,
I have been quite lax in updating my blog, so here goes nothing! We have a lot to catch up on. 2019 was jam packed - Here's a (hopefully) easily skimmable list of some of the notable, or just fun, things I've been fortunate to be involved with in the past 12 months:

  • Wrote a book chapter with Grand View University colleagues (forthcoming...whenever the date next gets pushed back. Hopefully 2020?)
  • Made great progress with the Curriculum Group in revamping the Library 160 curriculum to make it more accessible and student-friendly, both in terms of content and technology. (This is ongoing as we start our 2nd full round through the text.)
  • Got really excited when my Grand View colleague became my Iowa State colleague, helping make strides to improve accessibility across campus! Their work is going to impact so many students, faculty, and staff!
  • Worked with some fantastic colleagues from the Iowa Library Association Executive Board on the Iowa Libraries Transform task force to develop tutorials and customizable templates for Iowa librarians to use in their advocacy and community outreach efforts.
  • Continue to serve on Iowa State University's Project Search Steering Committee. I had the honor of working with colleagues who are so people-focused, ensuring the Project Search interns get valuable work and social skills guidance throughout their time in the program (and beyond). Hearing the students and their internship supervisors speak about their experiences at PS Graduation was a highlight of my spring!
  • Wrapped up my service on the Iowa Library Association Executive Board. We are so fortunate to have amazing folks serving throughout the state and I'm grateful to have had this role to connect me with librarians across Iowa, including but not limited to those who served on the Exec Board with me. Iowa has a vibrant librarian culture, full of caring helpers! 
  • Celebrated receiving the 2018 Downs Intellectual Freedom Award with the ILA Executive Board.
  • Part of my service on the ILA Exec Board was to continue on as Chair of the Committee for Diversity & Inclusion (CD&I). What an amazing crew of folks I worked with this past year! We accomplished so much! We became a full standing committee, continued to send out regular updates with DEI resources, facilitated an unconference session at the fall conference, hosted two cohorts of the 21-Day Racial Equity and Habit Building Challenge, established a membership award to fully fund membership funds for someone with identities that have been traditionally underrepresented, and crafted, proposed, and had the ILA Exec Board approve the Iowa Library Association Statement on Social Justice, Diversity, Equity, & Inclusion. I'm so honored to have been a part of these efforts and am excited to see it continue on. 
  • Was elected vice-chair in 2018 and assumed leadership in as Chair of ISU Library's Librarian Assembly in 2019. I also continued on Librarian Council, a group of folks who meet regularly with the Dean of the Library to discuss a wide range of topics.
  • Began serving as a Managing Editor and work on the social media committee for the International Journal of Information, Diversity, and Inclusion
  • I am always excited and honored to be invited into classes on campus to work with students and faculty. This year I was able to visit more classes in Education (an area near and dear to my heart) and I love working with our international students in their International First-Year Experience Seminar! 

  • Took part in an early pilot for new Travel & Hospitality procedures ahead of a shift on campus to Workday for managing HR and finances, which was fully implemented in August. 
  • Speaking of travel, I was fortunate to have been able to attend several great professional development opportunities. I attended ILA Advocacy Day in Des Moines, the White Privilege Conference in Cedar Rapids, the Illinois Information Literacy Summit in Palos Hills, IL, the CALL Conference in La Crosse, WI, ILA ACRL in Cedar Rapids, the Joint ILA/NLA/NSLA Conference in La Vista, NE, the School Library Journal Day of Dialog in St. Paul, MN, ILA Planning Day in Johnston, and regular meetings of the ILA Exec Board in Grinnell! It's amazing that all of that was packed into a single year (one of my New Year's resolutions may be to go to fewer things this year)! It's amazing just how much travel money you can save when using Airbnb!



  • Served as facilitator for AAUW Start Smart Salary Negotiation workshops across campus. I love that Women in Science and Engineering (WiSE) and the Margaret Sloss Center for Women and Gender Equity, along with other campus partners, led the efforts to purchase a multi-year license to continue these workshops!
  • Appreciated the experiences I had growing up and celebrated 100 years of orchestra in my hometown schools!
  • I've been fortunate to continue having regular meetings with my library mentor. It has been so helpful to have this time set aside for professional reflection and connection!
  • Survived the polar vortex...
  • Supported and advocated for Iowa's teacher librarians against harmful proposed language changes in state government. 

  • Was a cheerleader on Twitter for our students AND our faculty.
  • Enjoyed being part of the Central Iowa Symphony community.
  • Began coordinating pup volunteers for Barks@Parks (comfort animal event each semester) as part of my service on the ISU Library Events Committee.


  • And I did some fun reading, some hard reading, and some professional reading throughout the year.
  • Helped with both spring and fall Commencement - Congrats Cyclone Grads!


  • Made my dog part of my bad "dad jokes" in my Library 160 instruction.
  • Wished our Dean well on her new adventures.
  • Explored updates to the front spaces of our library.
  • Took advantage of several training opportunities on campus including CPR, Mental Health First Aid, and Suicide Prevention, in addition to library professional development and meetings. 
  • Began taking American Sign Language classes this fall, taking advantage of ISU's tuition reimbursement benefit. I'm excited to learn more about Deaf culture and American Sign Language grammar, vocabulary, and storytelling!
  • Welcomed many new students to the ISU family during summer new student orientation and library tours.
  • Collaborated with folks in SCUA to provide 4-H workshops in June focusing on preserving your heritage and family artifacts. 
  • Served on the Jean E. Coleman Library Outreach Lecture working group for ALA.
  • And loved on my pup, all year long. 




How was your 2019?