Mentoring Meeting

The week before Christmas I met with my ILA/ACRL mentor, Rebecca Funke (Director of the DMACC libraries). This was our first meeting. I was able to see the Ankeny campus library, learn more about their collection, meet some of the other library staff, hear about their policies & procedures, and ask tons of questions (like the new librarian I am). It was interesting to hear about their set-up, and hear the similarities between what we are doing at as a university & what they are doing as a community college. I shared a bit about what we are doing with the embedded librarian program & how we structure our instruction sessions. There were several take-aways from the day spent in Ankeny, but one that I'd like to take steps toward implementing within the next year is to have an all-campus reads program. (It all depends on administrative approval, collaboration between other areas on campus, effective marketing, and overall interest.) The Iowa Center for the Book chooses one book each year to be the All Iowa Reads selection; this year's selection is Tracy Kidder's Strength in What Remains.I have been brainstorming about marketing and programming related to a campus-wide program.  Possibilities include:

• a read-in
• collaboration with student groups
• collaboration with faculty & departments on campus
• perhaps a raffle with book give-aways
• utilizing the existing book trailer to increase interest 

Creating marketing materials, talking to the on-campus radio and television production groups as well as the student newspaper to help get the word out & to cover events held throughout the year (semester?) is going to be a big part of getting this program started.

Week Seven: Web Meetings, Career Week Displays, and Scheduling Reference/Instruction

The week began with a meeting that returned to an earlier discussion about the library's "How Do I?" page. Jenny, another intern, shared some examples with the committee and we discussed the features we liked and those we didn't. Quite a bit of time was spent discussing: purpose, audience(s), format(s), and the features themselves. While students are the primary audience for the FAQ/How Do I? page, we still need to keep in mind faculty and other library patrons. There is a heavy lean toward Information Literacy as the focus, but there are still elements that are straight forward Q & A. Many of us liked the clear language and the white space found on the University of Central Florida's website. We also liked the University of Wisconsin Milwaukee's simple, browsable, one page format. Though fairly well hidden (those unfamiliar with the website would have to look carefully to find it), the page presents basics using headers to categorize questions (that use jargon-free language). A sub-committee (made up of Jenny, Anne Marie, Becky, and me) are going to review the websites and create an outline of the content and presentation we would like to see for the new version of the "How Do I" page. What was left of Monday was spent reviewing professional literature.

The library is almost to the implementation stages for the Library Student Worker Career Development Program, where students are paid to visit with a representative from the Career Services Office. I worked with Diana Newman, the library secretary, to finish up the brochure that will be given to students. The rest of the week was spent preparing materials for the Career Week display. I looked up various items in the catalog (general suggestions were given by Trina, our contact in the Career Services Office), printed off my list, and explored the stacks to find materials for the physical display. My cart filled with résumé writing guides, discipline-specific career guides, books geared to help students find their vocation, and popular movies about students finding their way in college and the "real world." I changed all of the items' status to "on display" should anyone be looking for them, and set them up on the reference shelves on the main floor of the library (near the main entrance). Right after I set the items up, a student came to the reference desk asking about cover letters--I was able to directly to the display and grab a book that helped her prepare her application to become a Dorm Resident Assistant!

I was also able to review my teaching with Anne Marie (who had observed me the week before). In the next few weeks I'll be assuming more solo teaching and reference desk responsibilities. We also discussed institutional repositories, library assessments, reporting library statistics to various agencies, and University accreditation (more on that in the future). Jenny and I are also going to be working together to facilitate a professional development book discussion with the librarians (happening in early April).

Week Four: Four Weeks Already?! Haikus, Collection Development, Research, and Web Content

It's hard for me to believe it has already been four weeks since I began my internship here at UD!

Last week was the kickoff week for RES 104. Becky Canovan, Reference and Instruction Librarian, has been working tirelessly to prepare the first set in a series of instruction sessions for this course. The librarians join each section of RES 104 (13 on campus sections, and one online section) six times throughout the semester to assist them with the research and writing process. The first round of sessions introduces the research process as it relates to the students' first paper covering social science topics.

The librarians here give each other the opportunity to observe (for the benefit of both the person rehearsing the instruction, and for those observing to be more comfortable with the content and approach before jumping into teaching). Becky ran through the Res104 Day 1 lesson (she is teaching all of the Day 1s and the Days 2 and 3 are divided between all of the librarians). She put together a creative first day incorporating various technologies as well as a haiku matching game where the students matched example topics to the prepared haikus (you can learn more about them in her blog post, click here). I was able to observe the first two (of three) of the social science sessions for one of the sections (with the third observation taking place later this week), taught by Becky. It was interesting to see (even between just the first two sessions) the difference in the ways the students responded to the instruction. I could see them connecting the ideas presented in the first session to the initial/exploratory research in the second section, as they looked to see if their proposed research questions were viable. I loved going around, helping students refine their searches and topics, asking questions and offering suggestions to help them be more successful.

This past week, Anne Marie and I also had the opportunity to discuss the collection development practices in a bit more in depth. Each librarian is responsible for approximately four different liaison areas. As is the case in many libraries, when purchasing for their liaison areas, the librarians welcome suggestions from faculty and students. The faculty suggestions are particularly key when purchasing in subject areas that are not the librarian's subject of specialty. In addition to faculty suggestions, librarians consider how the curriculum is changing, and whether the selections may serve multiple areas. Anne Marie gave examples of her selection and deselection processes, though weeding tends to fall to the bottom of the list behind instruction, public services, and selecting new items. Weeding happens, typically in the summers when the library is less busy, when space becomes an issue; deselection policies vary with department standards.

I was able to complete the WV2 prep (though some professors have yet to submit their partnering organizations to us so we can prepare the slides), update discussion threads on Moodle for the instruction sessions, and observe at the reference desk. As it was still early in the semester (only three days into the term), there were only a handful of reference questions, allowing Anne Marie and I the opportunity to discuss another one of the core classes, English 101 (ENG 101).

The design of ENG 101 is different than that of any other course I've seen, in that students are developing critical thinking, evaluation, and thesis developing skills through the writing of essentially the same research paper for the entire class. The students are learning about the research writing process and, rather than complicate or distract the students from the elements of this process, the students are presented with the same resources; as a class they evaluate the resources, formulate a class thesis, and compile the same bibliography. The students then write their own research paper using the resources from the class. The pedagogical idea is that the students are there to learn the process, not get bogged down in the resources or the last minute habits that seem to plague younger college students. By emphasizing the process and grading along the way, the students are able to better understand the building blocks of writing and connect that process to future classes (RES 104) where they complete the research, evaluation, thesis writing, and paper writing process independently. The librarians participate in a two-week unit (4-5 class days) in which the students examine the same articles (popular, scholarly), discuss, develop research questions as a class, break into smaller groups and complete a similar process for other articles, discuss answers as a class, develop a thesis/argument, and discuss how to read a scholarly article.

This week was another week where I came in on Friday to participate in meetings and instruction session observations. We had a meeting to discuss one area of the UD library's web page, the "How Do I?" page. What began as a quick reference has gotten bogged down with text, and is not necessarily presenting the information in a concise or organized fashion. We discussed:

What are the goals of the page? Is it a teaching tool? Should it not duplicate what we do in the classroom? Or should it present the same information, but in a "Reader's Digest" form? Do we want to include podcasts/screencasts? Who is our target audience (on campus students, distance students, those needing help with the research process, faculty, all)?

The plan is to look at other library web pages (including public libraries) to see how they present their FAQ or "How do I?" pages, whether it is presented in database form or browsable form or both, examine mobile interfaces, and look at best practices for libraries.

This week I'll be shadowing in several areas of the library and continuing to observe classroom instruction sessions.

Week Two: Let the Projects Begin!

This past week I was able to participate in a few meetings and complete some projects (while starting a few others).

Monday was mostly a day for project work. The librarians here have begun preparing for spring instruction sessions, particularly Introduction to Research Writing 104 (Res104) and World View II: Self and Society (WV2). The description for WV2 is:
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In this interdisciplinary experiential learning format, students and faculty address significant issues that challenge contemporary American culture. We analyze these issues and discuss how our values and faith shape our responses to them. This course focuses on the themes of citizenship, social values and vocation (University of Dubuque, 2009, p. 14).
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This course is required for graduation, and has traditionally been done during the second semester of the students’ sophomore year. It will be interesting for me to see the difference between the J-term sections of this course and the spring semester sections. As I may have mentioned earlier, this January is the first time UD has tried J-term. UD has introduced new courses and adapted others to fit the time-frame. WV2 was one of the classes for which the target student audience has changed. Instead of sophomores completing the class (as is traditionally done in their sophomore year’s spring semester), freshmen were required to take WV2 during J-term. Each class will present on their associated charity/non-profit to all other sections of WV2. I am curious what the librarians think of the final outcome as compared to the product put out by the sophomore classes.

As part of my project work I did some pre-searching, finding articles on the course topic (primarily local charities or non-profits). Because of the local, service-oriented nature of this course, many of the articles were found in the Telegraph Herald, the local newspaper. In order to do our best to present a balanced view of the charities, we present positive and negative press (in the form of quotes on our presentation slides). The students are learning to consider the authority and bias of authors.

Another course I began helping with was Res104. In this course,
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Students will conduct introductory research and write papers in three areas: the natural sciences, the social sciences, and the humanities. Students will work closely with their professor and a reference librarian as they frame research questions, differentiate among various disciplines’ research techniques, explore and analyze scholarly and professional resources, and write clear, effective papers on topics in the three disciplines (University of Dubuque, 2009, p. 13).
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One of the librarians has been preparing for the class by pulling relevant books, preparing Prezi and PowerPoint presentations, and brainstorming relevant topic examples. This spring, Res104 is covering the Mississippi River Watershed (containing areas ranging from Montana to Ohio, North Dakota to Oklahoma and, of course, Louisiana). In past years they have rotated between other areas of the world. My work was to go through the brainstormed list of relevant topics to see if there were enough resources for students to make it a viable topic for their research. While fascinating, this is does also tend to be a time-consuming process. The time it takes to do the research is well worth it if it helps a student be successful in their research. We don’t present the student with the research we’ve done, by any means, but what we do helps us know whether a topic will work for students or if it might be best to steer the student in another direction.

On Tuesday, I participated in a few meetings. The first was an Info Lit meeting, discussing the WV2 J-term sessions presented the week before. Overall the feedback has been positive, both from the librarians/faculty perspective and from the student perspective (which was something we were all holding our breath about, as it’s the first time for J-term and the first time it has been a requirement for freshmen. There were a few miscommunications with professors (some not staying for their classes instruction session or some misreading the instruction schedule) but, for the most part, things went well and when the library instructors encountered the unexpected, they were flexible and adjusted their instruction strategies as necessary. Some things to keep in mind for future J-term classes is that (because the students are meeting in multiple places for the same class, changing locations throughout the day) there were some lost students, so perhaps making sure their Moodle page reflects their locations and times would be helpful.

Another thing we discussed during the meeting was the staffing of the reference desk. Unsure as to when the busiest times would be, Anne Marie examined both the seminary schedule and the J-term schedule to see when class breaks were. By manning it during the 11-1 and 3-5 timeslots, we have found the majority of the reference work happens (particularly from 11-1). The librarians decided to leave the reference schedule the same for the rest of J-term and do a more formal assessment of the reference interactions upon the completion of J-term.

I also met with a Career Services Center representative, Trina. The library has proposed adding a career development component to their current student employment practices wherein students are given the opportunity to consult with Trina as part of their paid employment (allowing for one hour of paid time for this). Though it’s still in the works, this opportunity would allow students to receive services such as career assessment and counseling, resume/cover letter assistance, consultations for awards/scholarships, assistance with graduate school preparations, and interview preparation assistance. During our meeting we discussed some of the work I did, as one of the employees staring up the SLIS Career Center, and hammered out some of the logistics (i.e. a spreadsheet with student names, contact information, etc.) and also talked about the upcoming Career Week (Feb. 21-25) display/programming.

Another fun project I worked on was the Education Blog, covering the recently announced winners of various children’s book/author awards. You can read it here: http://www.dbq.edu/library/education/?p=70). That was particularly interesting to me, as it tied in my coursework from a course I took last semester, “Materials for Youth.”

I almost forgot to mention that I've been doing some collection development work, recommending titles for purchase. Anne Marie purchases for several different liaison departments and wanted me to look through some lists (i.e. Choice Reviews, etc.) to find "the best titles of 2010" to be added to the UD collection (as long as they fall within the scope of the collection). I've begun looking at Natural & Applied Sciences materials, adding them to the pre-purchase cart (to be reviewed more closely) in Books in Print. It's always fascinating to see the new information being presented (or old information being presented in a new way). I even found a few titles to add to my (ever-growing) Goodreads list!

As I’m sure is the case in many places, a lot of informal training and professional learning happens in those interactions that aren’t planned or specific to one area of librarianship. Some of the most valuable learning happens when you’re chatting with a colleague in the hallway, or you just happen to pop into their office to see what’s new in their area, or you pass someone going to lunch as you’re just coming from lunch. It’s nice to be in an environment where this happens on a regular basis.


University of Dubuque. (2009). Undergraduate Catalog. Dubuque, Iowa.